NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
hgst6017
Nov 04, 2017Aspirant
Different device different speed
Firmware version - V1.0.9.12_1.2.23
I just switched to a new broadband service yesterday. Subscribed to a 100Mbps service.
After the new install, I tested the speed on my iPhone using Speedtest app.
I got around 40 down, and 100 up on both 2.4 and 5ghz bands
I tested again using my desktop computer and got nearly 100 down and 100Mbps up.
This is all in the same room - desktop, mobile devices, netgear router.
Tried with another iPhone and also iPads - still around 40 down, 100 up.
I then switched to another router, a TP-Link something. Tested with my mobile devices and got 100MBps
I really cant understand what is the problem here. Really confused. Hope you guys can point out what I am doing wrong.
Btw I had to reset the R7000 before I could make it to work with my new broadband service.
Ok. I went from 1.0.9.12 to 1.0.9.10. No change in the speed. Still getting around 38+/- mbps down on my iphone 10.slightly less than 25 up as expected.
I went down again to 1.0.9.6 and I just got 173.13 mbps down and as expected around 25 up (23.94 to be exact).
I tested my ipad (only tested after going to .6) and it went from the high 30's an hour ago to 177.98 down and 23.21 up. My laptop is getting 180.17 down and 23.92 up.
Not saying you will get the same results as me. But this is what I just saw.
Hope this helps. And I hope Netgear reads this and does something with the data.
15 Replies
- hgst6017Aspirant
no one can help?
Let's simplify this. With one exception, your devices, including wifi clients, are delivering the Internet speed you have signed up for.
One device is slower than you expect.
If everything else is working as expected, this points very strongly at the wifi client as the issue, not the modem/router or Internet service.
That being the case, I would investigate the wifi client and stop worrying about the wifi source. It is clearly delivering as expected. Maybe you need to tweak the settings on the "slow" client.
- hgst6017Aspirant
But the same clients work fine with other routers