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Forum Discussion
RJU064
Jan 15, 2021Aspirant
Orbi Pro 6 SXR80 - Firmware Update V3.2.0.108 is a Disaster
Orbi Pro 6 SXR80 running in AP Mode. Firmware Update V3.2.0.108 is a Disaster. Two major issues: First Issue Updated to latest firmware V3.2.0.108 and the unit would not boot back up. Stuc...
RaghuHR
Jan 17, 2021NETGEAR Expert
Hi RJU064
Thank you for reaching us. We will be check both of your issues and update here.
Have a good day!
Raghu
RaghuHR
Jan 18, 2021NETGEAR Expert
Hi RJU064
Could you please share the debug logs?
Go to https://<ip address of Orbi 6>/debug.htm
Click on start capture and save debug logs.
Please upload debug logs into google drive and send me link via PM.
Thanks,
Raghu
- RJU064Jan 18, 2021Aspirant
Debug Logs have been uploaded and link sent in PM.
Thank you.
- RaghuHRJan 19, 2021NETGEAR Expert
Hi RJU064
Thank you for sharing the logs. We are fixing your first issue in our upcoming releases. And thank you for mentioning the workaround.
And we are looking into your second issue and update here.
Thank you for choosing Orbi Pro 6. Your feedback is helping make product better. Keep your feedback coming in.
BR
Raghu
- RaghuHRJan 21, 2021NETGEAR Expert
Hi RJU064
Your second issue will also be addressed in our next release. For now you can stay on V3.1.1.102.
Thank you for your patience.
Raghu
- DarienALJan 21, 2021Tutor
I think twice I've tried to upgrade past 3.1.1.102 and each time I've had to revert back. Very frustrating.
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