Forum Discussion

Star

Mar 24, 2019

Solved

Orbi Pro DHCP giving same IP address to Wireless device and Wired device

SRK60 - Orbi Pro Tri-Band Business Firmware 2.3.0.0, but it is weeks ago I did update it. It has been working quite fine - despite all the reported debugs here in forum. But just today I have s...

pivnu
Mar 25, 2019
Well, no issues this evening.

I decided to shut down the majority of my devices, bring back the router as it has always been, and which was failing yesterday (with DHCP server IP range 1-254 and IP reservations on 2, 3, 4, 5, 6, 254), adding the debug mode as you suggested, rebooted the router, and turned on the devices again...

Everything is as it used to be before yesterday! The devices which has IP reservations, now got their reserved IP without any conflicts, all other devices has got available IP addresses, the printer got an IP as well.

The only thing I can think of, these conflicting devices has had in commen - if it is not the Orbi router - is a switch. A Netgear GS108Ev2 switch. I was thinking of switches being so uncomplicated, so I would never have though of the switch as a potential trouble maker. But it is the only thing I have not tried earlier; I shut down the switch, when I shut down the other devices, and put it back on.

I'm a bit confused :-)

Any suggestions - could it be the switch? Now it is working, so there is not really anything to debug at the moment.

pivnu

Star

Mar 24, 2019

It is also IP addresses reserved for devices, which is being given to other devices.

evan2
NETGEAR Expert
Mar 25, 2019
Does your wire device install Windows or another OS?

You may change MAC address and check if it get new IP address.

If your wire device is Windows OS, you may change MAC address in advanced setting of Netword adapter, please see below picture.

add a value in Locally Aminstristered Address.
- pivnu
  Star
  Mar 25, 2019
  The devices are mobile phones, Chromecast, IP cam, printers and stuff like that, which cannot change MAC, and cannot even make a forced release/renew.
  - evan2
    NETGEAR Expert
    Mar 25, 2019
    pivnu
    
    Could do you please open http://orbilogin.com/debug.htm page and enable below items,
    
    Start Debug Log Capture when boot up
    
    Enable LAN/WAN Packet Capture
    
    then reboot to your SRR60 and check if your device get same IP address,
    
    if issue happen again, open debug page and save debug log,
    
    then send me logs.