Forum Discussion

Aspirant

Jan 06, 2021

Orbi Pro (SRK60) Wifi problems with online gaming

Hi, I have a fiber-optic internet connection at home (modem is CTS FWR5-3105). Netgear Orbi Pro (SRK60) router is connected to bridge mode port of fiber-optic modem. If I try to play online ga...

schumaku

Guru - Experienced User

Jan 11, 2021

tonator wrote:
I didn't have these problems when I had same computer and Orbi system with 4G-connection (router was Huawei B593). Everything works great when using Wifi from fiber-optic modem, too. There is neither problems when connecting my computer to Orbi router with cable. The only problem is Orbi wifi with fiber-optic connection.

When I get you right, two alternate Internet connections work or worked fine on the vey same Orbi Pro GbE WAN port - and the issue is "just" with this bridged Internet port on the CTS FWR5-3105? hmm...

tonator
Aspirant
Jan 12, 2021
Correctly. I also have turned off CTS 5 GHz wifi.
- RaghuHR
  NETGEAR Expert
  Jan 19, 2021
  Hi tonator
  
  Are you using EU SKU?
  
  Could you please share the debug logs? Go to https://<ip address of Orbi Pro>/debug.htm
  
  Click on start capture.
  
  Recreate the issue.
  
  Save the debug logs.
  
  Upload debug into google drive or similar and send me link via PM
  - tonator
    Aspirant
    Jan 19, 2021
    RaghuHR wrote:
    Hi tonator
    
    Are you using EU SKU?
    Could you please share the debug logs? Go to https://<ip address of Orbi Pro>/debug.htm
    Click on start capture.
    Recreate the issue.
    Save the debug logs.
    
    Upload debug into google drive or similar and send me link via PM
    Hi RaghuHR
    
    Yes, I'm using EU SKU.
    
    I sent a private message that includes link to debug log.