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Forum Discussion
Orbi Pro SRR60 keeps disconnecting
Currently running the SRK60 Orbi Pro. My SRR60 router is running firmware version v2.6.2.200. Recently, my router has been losing its internet connection. This happens several times in a day. Eac...
Same thing happened to me. the v2.6.x.x firmware is breaking everying. I was able to get back to a useable state by rolling back to V2.5.5.100.
Its sad that this is necessary. 2.6.x.x is breaking both DNS and causing packet loss as well. Please try to old firmware and le me know if this works for you as well.
Out of desperation I picked up a wired router and just demoted my Orbi Pro to AP mode. Between work and my kid's remote schooling, I could not afford the downtime. Not an ideal solution but I am back up and running now.
The problematic AP is standalone mode or managed by Insight?
Let me recap my problem. It is specifically that the router keeps disconnecting from the internet. There is not a problem with connected devices dropping. The cable modem has been checked both when the router is working and drops the internet. The cable modem, lines and service are all good.
I have been wrestling with this for 5 days now since the latest firmware upgrade. I have down graded to version 2.5.5.100 and for the last 9 hours have not dropped. This is the longest period of no internet drops in 5 days. I will keep updating but so far it is appearing that the last two firmware drops are causing the internet disconnect issues.
odbammb wrote:Let me recap my problem. It is specifically that the router keeps disconnecting from the internet. There is not a problem with connected devices dropping. The cable modem has been checked both when the router is working and drops the internet. The cable modem, lines and service are all good.
I have been wrestling with this for 5 days now since the latest firmware upgrade. I have down graded to version 2.5.5.100 and for the last 9 hours have not dropped. This is the longest period of no internet drops in 5 days. I will keep updating but so far it is appearing that the last two firmware drops are causing the internet disconnect issues.
Exactly my same issue. Glad the 2.5.5.100 worked for you too.
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