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Marcus44's avatar
Marcus44
Initiate
Aug 21, 2018
Solved

A6210 keeps disconnecting

I have had the Ac210 adapter for several months now after my old Netgear adapter had the same disconnect issue. When I first got the adapter, It was disconnecting and such but I uninstalled and reinstalled the drivers and it ended up working. Until now. It disconnects at least twice a day and I will have to unplug and plug it back in for it to even reconnect. I have tried uninstalling and reinstalling drivers many times but it just doesn't want to work. I am getting very frustrated with this because I bought this adapter to specifically keep away from this issue. I use the usb extender that comes with the adapter and it was working for a few months, but then came the inevitable. I'm to the point where I am going to just completely disregard any netgear product for the rest of my life and never recommend it to anyone again if this problem isn't fixed. I have seen so many other discussions on this same topic and have tried many solutions but nothing has ever worked. I am open to solutions.

5 Replies

  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired

    Hi Marcus44, 

     

    Welcome to NETGEAR Community! 

     

    Try performing the troubleshooting steps here:  https://kb.netgear.com/23352/

     

    Regards, 
    Blanca 
    Community Team

     

     

    • Blanca_O's avatar
      Blanca_O
      NETGEAR Employee Retired

      Hi Marcus44, 

       

      We’d greatly appreciate hearing your feedback letting us know if you need further assistance.
       

      Regards, 
      Blanca 
      Community Team

       

      • Marcus44's avatar
        Marcus44
        Initiate

        Honestly at this point it is just useless. To all people out there with the same problem there is only one option. FORGET NETGEAR. no new drivers or anything just straight up trash. worst product in the history of the world.. no exaggeration