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Forum Discussion
yerge02
Mar 17, 2021Tutor
Orbi Pro SRR60 keeps disconnecting
Currently running the SRK60 Orbi Pro. My SRR60 router is running firmware version v2.6.2.200. Recently, my router has been losing its internet connection. This happens several times in a day. Eac...
The-Wheelyam
Mar 22, 2021Initiate
I’m having the exact same issue after the system updated to firmware 2.6.2.200. The internet connection drops leaving my SRR60 router light ring magenta (with 2 SRS60 satellites connected). Rebooting the router will restore internet connection (until it fails again in a few hours) but another consistent problem is the router’s config page login (from PC or phone app) requires a password reset (previous established password fails). It allows me to create a new password using the previous password then logging in to the config page (to continue my trouble shooting). Sometimes I’ve used a new password with the same result. In either case, the internet connection will drop again prompting me to do this whole process over. I can hardwire into the Ting fiber modem for fast internet confirmation so the issue is the SRR60 choking every few hours. Haven’t tried a factory reset because others experiencing this drop problem have found resets unsuccessful.
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