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Forum Discussion
yerge02
Mar 16, 2021Tutor
Orbi Pro SRR60 keeps disconnecting
Currently running the SRK60 Orbi Pro. My SRR60 router is running firmware version v2.6.2.200. Recently, my router has been losing its internet connection. This happens several times in a day. Eac...
MrJoshW
Mar 22, 2021NETGEAR Employee Retired
Hello,
Engineering is working on a fix in regards to the disconnections. Currently the issue is due to traffic meter and DST both being enabled. Disabling both will prevent the Orbi Pro devices from disconnecting. Once we have a fix for this, it will be posted under the product support page. Thank you for your patience.
Retired_Member
Mar 22, 2021MrJoshW and the rest of Netgear...
You guys are pathetic.....You cost people money.....I have never seen such a lack of urgency in any organization....
And I have been in Senior Management with several tier one companies. One of which I was the Project lead for a SAP CRM Implimentation.
I would have fired you guys long ago.....Absolutly Useless.....
- JessicaMuleinMar 22, 2021Star
Maybe I'm nicer than most. I feel the need to unalign myself from that area of criticism.
If it were just this one issue, I'd be inclined to dismiss everything in the harsh section, but honestly I've had reliability issues with my SRK60 set from day one and I swore I'd never buy another netgear and somehow ended up with SXR80s I might actually like... only to be amazed that a DST issue gets through even unit testing in not just consumer gear but supposedly pro level office gear.
So, I'm not happy, but I'm not mean either.
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