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Forum Discussion
yerge02
Mar 16, 2021Tutor
Orbi Pro SRR60 keeps disconnecting
Currently running the SRK60 Orbi Pro. My SRR60 router is running firmware version v2.6.2.200. Recently, my router has been losing its internet connection. This happens several times in a day. Eac...
BruceGuo
Jul 20, 2021NETGEAR Expert
DST issue only creates problems only when half of month is DST. I think your issue is different.
But, for your information, we have an release candicate v2.7.0.110 which includes DST fix.
You can obtain it here.
JosdV
Jul 20, 2021Star
BruceGuo wrote:DST issue only creates problems only when half of month is DST. I think your issue is different.
But, for your information, we have an release candicate v2.7.0.110 which includes DST fix.
You can obtain it here.
Thanks, but I am already aware of the existance of the beta version since you mentioned this in your post on 2021-06-23 03:26 AM.
But due to the fact that I don't have a test environment (only production environments) I am not allowed to install beta versions on devices runing in production environments.
- BruceGuoJul 21, 2021NETGEAR Expert
OK. The firmware with DST fix targets to release around end of Aug. However, your issue sounds different. So we are still investiing if insight causes stability for all products. That's top priority now.
- JosdVJul 21, 2021Star
BruceGuo wrote:OK. The firmware with DST fix targets to release around end of Aug. However, your issue sounds different. So we are still investiing if insight causes stability for all products. That's top priority now.
Thanks for the update.
For me the reason for the instability, using Insight, is clear what the cause is. I have been testing this is the recent past and are able to reproduce the problem. It is directly related to enabling the trafiic meter in combination with using Insight. So no suprises for me there.
If the new firmware comes out I will update the SRR60 and do a retest (connecting the device again to Insight and enabling DST as well) to see if all the connection instability with internet has been solved or not.
Have a good day!
- m8dhouseSep 11, 2021Initiate
I got the same issue (EU based) - version 2.6.2.200 and 2.6.2.202
First thought it was the double NAT so got the modem changed with bridging.
Same issue, if not worse. Daily or more frequent reboots.
Just downgraded when I spotted the beta firmware 2.7.0.110
I'm on a home environment woth 2x SRR60 and a SRC60.
Just upgraded all devices to 2.7.0.110, re-enabed DST and Traffic meter.
Will keep you posted if it's stable for a couple of days.
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