NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

tintino's avatar
tintino
Aspirant
Oct 13, 2023

Orbi pro sxk50

Hi, everybody getting network unstable any idea 

2 Replies

  • CrimpOn's avatar
    CrimpOn
    Guru - Experienced User

    tintino wrote:

    Hi, everybody getting network unstable any idea 


    Network unstable can mean all sorts of things.  More detail about what is happening would help.  Such as:

    • How often this happens?
    • Which devices are affected?
      • Every device on the network?
      • Only WiFi devices?
      • Only devices wired to the network
    • Does it affect all WiFi networks (admin, employee, IoT, Guest)?
    • Does the WiFi signal disappear?
    • Or, do devices continue to have a WiFi connection, but complain about "no internet"?
    • What Internet Service Provider (ISP) device is the router connected to?
    • How does the situation resolve?
      • Eventually by itself?
      • When the system is rebooted?
    • Does anything show in the Orbi log file when this happens?

     

    • schumaku's avatar
      schumaku
      Guru - Experienced User

      Just operating the SXR50 router, or also in combination with the SXS50 satellite? Wireless backhaul, or wired backhaul? If wired; Just a network cable or additional devices (switch or multiple switches) involved on the wired backhaul? A very thin problem description for the weekend.

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More