NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Mstrbig's avatar
Mstrbig
Master
Apr 24, 2023
Solved

ORBI PRO SXS80 Satellite loses connection

I'm have an issue where one of my SXS80 satellites keeps going solid magenta. I've factory reset it and re-installed the firmware version V4.2.3.102. I also factory reset the other SXS80 satellite an...
  • Mstrbig's avatar
    Mstrbig
    Apr 26, 2023

    Thanks for responding.

    I solved the issue by backing up the Router info, performing a factory reset on the Router and Satellites, setting up the system from scratch and restoring the backup. I'm not sure what caused it. I'm thinking a power surge or brownout due to a storm.

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More