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Forum Discussion

DigitalMaestro's avatar
Dec 27, 2021

Orbi SRK60 reverts to old password after reboot

When I change the password on my Orbi SRK60 it reports that the password change is successful.  If I then logout and then back in I am able to authenticate with the new password successfully.  However if I reboot the Orbi then try to login the new password no longer works.  If I try the previous password then that one works. So it appears that the Orbi reverts to the old password after a reboot.

 

Has anyone else seen this issue?

 

Thanks

2 Replies

  • JohnC_V's avatar
    JohnC_V
    NETGEAR Employee Retired

    Hi DigitalMaestro,

     

    May I know what is the firmware version of your Orbi SRK60? Is it running on the latest firmware? If not, please try to update the firmware first to its latest version and see it from there.

     

    Regards,

     

    John

    NETGEAR Community Team

    • Hi John,

       

      It is on the latest firmware, 2.7.0.122.  I also saw this behaviour on the previous firmware as well.

       

      Thanks

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