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phantomwcs's avatar
phantomwcs
Aspirant
Nov 15, 2020
Solved

Question on signal strength and which source to connect (Orbi Pro)

Hi, SRK60 plus two SRS60 (one recently added). Running firmware V2.5.4.104 on all. I have a question on why a device might connect to the base when a satellite is half the distance? I have two insta...
  • DaneA's avatar
    Nov 17, 2020

    phantomwcs,

     

    SRK60 plus two SRS60 (one recently added). Running firmware V2.5.4.104 on all. I have a question on why a device might connect to the base when a satellite is half the distance?

    Be informed there is a known issue on this firmware wherein after you have updated the firmware on the Orbi Pro router (SRR60), the existing wireless clients are steered to the SRR60.  It is because the wireless readiness in the SRR60 is faster than the wireless readiness in the Orbi Pro satellite (SRS60).  The workaround for this known issue is by the time you observed slower throughput or a weaker signal on the connected wireless clients, you will need to reconnect it and it should connect to the nearest SRS60 where the wireless client is located.

     

    As reference, kindly read the release notes of Orbi Pro firmware v2.5.4.104 here

     

     

    Regards,

     

    DaneA
    NETGEAR Community Team

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