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Forum Discussion

NemoNeil's avatar
NemoNeil
Guide
Apr 28, 2022

VLAN Configuration when you have a Switch in your Network?

Hi I have the SXK80 Router and Ethernet  Port 1 is connected to Modem(Internet) which has default VLAN 1 assigned and Ethernet Port 2 is connected to a 4 port switch and configured to VLAN 2. Port 3...
JeraldM's avatar
JeraldM
NETGEAR Employee Retired
May 17, 2022

Hi Mstrbig,

 

Just would like to add a couple of questions:

  • Are the cameras only on the IoT VLAN? That is, are the other devices you mentioned on another VLAN or also on the IoT VLAN? 
  • What happens when we move one of the cameras to one of the other VLAN profiles or even the default one? Are you able to ping that camera?
  • What brand is the camera?
  • Have you also tried unchecking Disable IGMP Proxying located on ADVANCED > Setup > WAN Setup?

 

Regards,

 

JeraldM

NETGEAR Community Team

 

 

 

Mstrbig's avatar
Mstrbig
Master
May 17, 2022
JeraldM wrote:

Hi Mstrbig,

 

Just would like to add a couple of questions:

  • Are the cameras only on the IoT VLAN? That is, are the other devices you mentioned on another VLAN or also on the IoT VLAN? 
  • What happens when we move one of the cameras to one of the other VLAN profiles or even the default one? Are you able to ping that camera?
  • What brand is the camera?
  • Have you also tried unchecking Disable IGMP Proxying located on ADVANCED > Setup > WAN Setup?

 

Regards,

 

JeraldM

NETGEAR Community Team

 

I created a separate VLAN for the cameras. No other devices are on it. I tried just 1 camera. 

Moving a camera does not help. Unless the camera is on the default VLAN, there is no video, no pinging, etc. 

Cameras are sv3c and work absolutely flawlessly.

Unchecking Disable IGMP Proxying does not help

Tom

 

  • JeraldM's avatar
    JeraldM
    NETGEAR Employee Retired
    May 18, 2022

    Hi Mstrbig,

     

    It's most likely that we'll have to open a support case to further assist you on this issue.

     

    That being said, please also get the debug logs from the router and satellite.

    You can access it by going to https://<ip address of router/satellite>/debug.htm.

     

    Afterwards, please send the debug logs via PM.

     

     

    Regards,

     

    JeraldM

    NETGEAR Community Team

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