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hshah96's avatar
hshah96
Aspirant
Dec 21, 2016
Solved

Configuration of GS116 Switch

Hi

 

Before I start is is not the Pro SAFE Plus, Just the ProSafe. 

 

I have connected it up to the home router and then set up my Sonos system. Once it was set up it was workig. Then it suddnely drops. I even then tried connecting my laptop into it but don't get a connection to the internet when i did before.

 

Please can you help.

 

Thanks

Installation
Troubleshooting
  • XavierLL's avatar
    XavierLL
    Dec 22, 2016

    Hi hshah96

     

    Sorry for the confusion but if the switch is the GS116 not the GS116E (Plus version) is an unmanaged switch so you can't manage it.

     

    What I recommend is to try to isolate the network, just plug the switch the router an to the computer and see if you can get internet. It's likely that some of the new devices will be acting as DHCP server and will break the internet connectivity.

     

    Hope that it helps.

     

    Xavier Lleixa

    NETGEAR CBU PLM

3 Replies

  • ElaineP's avatar
    ElaineP
    NETGEAR Expert
    Dec 22, 2016

    Hi hshah96,

     

    Welcome to NETGEAR community!

     

    Please only connect your laptop to GS116, and do factory default on the front panel of GS116, due to does not connect to DHCP Server, GS116 will use the default ip address: 192.168.0.239.

     

    You can set your laptop ip address as 192.168.0.x. Then you can connect to GS116 and ping ok. Please make sure your switch and laptop have the same subnet.

     

    Look forward you reply, thanks.

     

    Regards,

    NETGEAR Employee

    • hshah96's avatar
      hshah96
      Aspirant
      Dec 22, 2016

      Hi

       

      Thanks for the reply

       

      There is no factory default on the front panel.

       

      Could you please advise

       

      Thanks

      • XavierLL's avatar
        XavierLL
        NETGEAR Employee Retired
        Dec 22, 2016

        Hi hshah96

         

        Sorry for the confusion but if the switch is the GS116 not the GS116E (Plus version) is an unmanaged switch so you can't manage it.

         

        What I recommend is to try to isolate the network, just plug the switch the router an to the computer and see if you can get internet. It's likely that some of the new devices will be acting as DHCP server and will break the internet connectivity.

         

        Hope that it helps.

         

        Xavier Lleixa

        NETGEAR CBU PLM

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