NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

tantony's avatar
tantony
Luminary
Jun 24, 2019
Solved

Switch VoIP configuration

I posted a question about configuring switches for VoIP.  Please see below.  I followed the instructions on the NetGear PDF.

 

https://community.netgear.com/t5/Smart-Plus-Click-Switches/LLDP-for-VoIP-phones-help/td-p/1760257

 

I called Netgear to double check, and the person I was speaking with recommended not to use Auto-VoIP.  So which one is correct?  This is my topology.  I'll have a VoIP router besides my LAN router.  On the back of the phones, there are two switch ports.  One going to the wall jack for VLAN 5 (Voice), and then cables goes from "PC" port on the phone to computers.

 

All the examples looks like the PDF from Netgear, so I'm confusused to why the Netgear support told me not to use Auto-VoIP

 

https://kb.netgear.com/21617/How-do-I-configure-voice-VLAN-and-prioritize-voice-traffic-using-the-web-interface-on-my-managed-switch

 

https://support.voxter.com/hc/en-us/articles/207914757-How-to-setup-a-Netgear-managed-switch-with-VLAN-20-

  • There is no right or wrong.

     

    With VoIP phones (configured tagged for a specific VoiceVLAN) and a data passthrough (commonly untagged) it might be easier having  static config.

     

    You are free to try and test - it's a few clicks, so why bother? Or do some manager expect going live the same hour the same day? You need to build on your own experience, and should be free to run some testing, too.

7 Replies

    • schumaku's avatar
      schumaku
      Guru - Experienced User

      There is no right or wrong.

       

      With VoIP phones (configured tagged for a specific VoiceVLAN) and a data passthrough (commonly untagged) it might be easier having  static config.

       

      You are free to try and test - it's a few clicks, so why bother? Or do some manager expect going live the same hour the same day? You need to build on your own experience, and should be free to run some testing, too.

      • The VoIP router is going to have the VLAN for the VoIP phones.  This is my first time configuring VoIP so I just wanted to make sure.  I followed your guide and other websites, and they're all showing to use Auto-VoIP, I just got concerned because the Netgear support told me something different.  Ofcourse, I'll test, I was just seeking some suggestions.

         

        My goal is to go live the same day, but no rush, users still have our old phones with us till I figure out VoIP.  I didn't have time to test becaus the VoIP equimment won't be installed till tomorrow.

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More