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joelrb70's avatar
joelrb70
Follower
Jun 24, 2017
Solved

GS116 Warranty

I bought thie GS116 switch back in June 2006.  It has died.  I thought:

  1. This product is backed by a NETGEAR ProSAFE® Limited Lifetime Hardware Warranty.

when I try to get it replaced, it says its out of warranty.

Troubleshooting
  • XavierLL's avatar
    XavierLL
    Jun 25, 2017

    Hi all,

     

    JohnCarloV is right the lifetime warranty started in May 2007 and beyond , see the image below:

     

    warranty_2007.png

     

    Hope it Helps!

     

    Xavier Lleixa

    NETGEAR CBU PLM

2 Replies

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  • JohnC_V's avatar
    JohnC_V
    NETGEAR Moderator
    Jun 24, 2017

    Hi joelrb70,

     

    Welcome to our community!

     

    As far as I know, the lifetime hardware warranty was implemented last May 2007. Devices bought before the said date will be out of warranty unless it is stated on the proof of purchase or sales invoice from an authorized reseller that it was covered.

     

    Regards,

    • XavierLL's avatar
      XavierLL
      NETGEAR Employee Retired
      Jun 25, 2017

      Hi all,

       

      JohnCarloV is right the lifetime warranty started in May 2007 and beyond , see the image below:

       

      warranty_2007.png

       

      Hope it Helps!

       

      Xavier Lleixa

      NETGEAR CBU PLM

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