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joelrb70's avatar
joelrb70
Follower
Jun 24, 2017
Solved

GS116 Warranty

I bought thie GS116 switch back in June 2006.  It has died.  I thought: This product is backed by a NETGEAR ProSAFE® Limited Lifetime Hardware Warranty. when I try to get it replaced, it say...
Troubleshooting
  • XavierLL's avatar
    XavierLL
    Jun 25, 2017

    Hi all,

     

    JohnCarloV is right the lifetime warranty started in May 2007 and beyond , see the image below:

     

    warranty_2007.png

     

    Hope it Helps!

     

    Xavier Lleixa

    NETGEAR CBU PLM

JohnC_V's avatar
JohnC_V
NETGEAR Employee Retired
Jun 24, 2017

Hi joelrb70,

 

Welcome to our community!

 

As far as I know, the lifetime hardware warranty was implemented last May 2007. Devices bought before the said date will be out of warranty unless it is stated on the proof of purchase or sales invoice from an authorized reseller that it was covered.

 

Regards,

  • XavierLL's avatar
    XavierLL
    NETGEAR Employee Retired
    Jun 25, 2017

    Hi all,

     

    JohnCarloV is right the lifetime warranty started in May 2007 and beyond , see the image below:

     

    warranty_2007.png

     

    Hope it Helps!

     

    Xavier Lleixa

    NETGEAR CBU PLM

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