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Forum Discussion
Orbipro1
Oct 25, 2022Aspirant
Router mvpn purge and suspicious insight xcloud communication with orbi pro sxr80; and ddos attacks
I have not initiated or setup insight app or xcloud. Router log shows insight and xcloud login to orbi pro router and mention of mvpn in router logs. Is this unauthorized access? Unusual amount of d...
- Nov 03, 2022
Interesting mix of wild combinations of individual log entries and speculations... Simple stack protection under the DoS label does become DDoS in your wild ideas, even more widely added secured BGP (considering consumer and end-user routers rarely use BGP). Combine a DoS log entry with a remote access by Insight (what it clearly isn't) and much more. Yes, Insight does make use of a certain VPN to enable the management of multiple or many Insight managed devices on the same network and location, for this purpose it also maintains a look-up service for device information on the same local subnet and beyond, allowing to locate multiple Insight devices easily for adding more insight managed devices like switches, wireless access points, mesh satellites, ... (this is what for the registration you see in the log is for), and much more.
Neither is the mvpn nor the xcloud communication suspicious - both are part of the proprietary Netgear Insight implementation - nor has the update control for the Insight devices update mechanism much in common of what Netgear support has told you based on consumer product firmware update mechanism information.
it's a good behavior to set an environment on a managed to known and defined defaults before it might be used any further, or just before it's set to certain idle or stop state if not required in the current basic set-up. matter of fact, there are different management entities and functionalities involved on these Insight or Netgear cloud manageable devices, depending on how the user does configure and operate these. From standalone, local managed, to a single location cloud managed, to a multi-site location there can be big differences. And I have not talked about about the easy expansion or migration of a standalone local managed device to a single location cloud environment, to a multi-location environment.
No idea why users are so keen to manage one or even more multiple Insight manageable devices locally, massively crippling the oversight and limiting the service quality. The Insight App is yet another alternate UI to using the Insight web portal, so allowing the user the get the best of the Insight environment. But hey if you prefer to do everything manually by device, feel free.
it's not the job for the Netgear support organization for providing design internals or to item by item explanation of each and every log entry you might ever see in the logs. it's ok trying to understand what is going on under the hood, but don't bring in unrelated features like your (non-existing) ip phones or no longer available telephony. Undoubted, everything is IP based here in Insight). and during normal operations of devices (like mobiles, computers, ...) things can change very quickly. like a mobile device roaming to another wireless, to the WWAN (4G/5G carrier network), by a device going to sleep for power saving, so the ip stack on the router does have to deal with what is appearing as "DoS" - even if the reasons triggering can be very different during such state changes.
Beyond, there is no word (anwhere!) that these DoS protections mentioned are blocking any IP addresses just to add one more example of false or freely interpreted ideas. Correct is that if you should become a target of a DDoS attack that no CPE-side router can do anything against it. Even if you invest a lot into your router, security appliance, ... At the end of the day, you have to depend on what the ISP can do.
Orbipro1
Oct 28, 2022Aspirant
Thank you for feedback.
i have no ip phone - not needed yet. Will have to learn also.
i did contact tech support who said may have to do with automatic update but my automatic update is off. The logs aside from some ddos attacks showed an insight login, token request, issuance of token, established connection a mention of mvpn, a purge, and an and end of session. Maybe part of Netgear device environment and its relation with corporate resources. Periodic contact and review of devices on its network. Not sure.
I do not use the app and have not signed up - has no advantage of additional features only multi site administration of orbi pro. I have one site and prefer to access by lan onsite.
timely to evaluate address of ddos attackers and block address and probably not effective by this approach.
It seems isp would seek to identify ad remove ddos from their network - also difficult until encrypted bgp is implemented .
CrimpOn
Oct 29, 2022Guru - Experienced User
Orbipro1 wrote:
i have no ip phone - not needed yet. Will have to learn also.
We get robocalls on our house phone and both cell phones. Nothing to do with internet.
(Another rant) House phone is through Spectrum. They are able to describe many calls as "SPAM RISK" or "Unknown", yet they do not offer to simply block those calls. Grrrr.
The cool part about having five years of Insight is the ability to call Netgear support. We who purchased the residential products get 90 days of 'complimentary support', after which our choices are (a) pay Gearhead, or (b) hope that some volunteer on the community forum can help. That's how I came to the forum five years ago. (Too cheap to pay Gearhead and not convinced that Level 1 support would be much more capable than I was to begin with.)
- Orbipro1Nov 03, 2022Aspirant
I bought and additional 90 days just for this issue.
No landline or cable phone at my location. Discontinued phone service. This is from internet activity.
support says maybe a rotating or automated communication from the central insight server, maybe surveying the network o devices using its cloud.
I have not subscribed to the cloud. Wanted to manage onsite or direct connection.
Minimal built in firewall and ddos protection performed on router. Would like robust firewall, cookie and application filtering with easy automated rule making. More than just port blocking.
Could be blocking ddos with ddos protection built into orbi pro according to support.
Remote Login and mvpn not explained. Chose to use web interface rather than cloud application in order to have direct access with no remotes.
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