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Forum Discussion
Kelvdon
Apr 27, 2026Tutor
Since Insight update, the app does not show connected clients.
I have the same problem with SXR80. Insight 10.0.0 update (SXx80 firmware 4.3.4.300). Since Insight update, the app does not show connected clients. When I log on to the router (192.168.x.x) it shows...
FURRYe38
Apr 27, 2026Guru - Experienced User
How about a factory reset and setup from scratch using the SXRs web page setup routine using a ethernet connected PC and web browser?
Kelvdon
Apr 27, 2026Tutor
That seems a bit drastic considering it’s an update issue with the insight management portal. The management portal is not reflecting the router management page. I think I’ll wait until the first insight update. Everything was fine until the update last week.
- FURRYe38Apr 27, 2026Guru - Experienced User
Something to make contact with NG about. Check the Technical Support link in the app.
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