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Forum Discussion
Since Insight update, the app does not show connected clients.
I have the same problem with SXR80. Insight 10.0.0 update (SXx80 firmware 4.3.4.300). Since Insight update, the app does not show connected clients. When I log on to the router (192.168.x.x) it shows...
Done all the steps. Not fixed.
Something to make contact with NG about. Check the Technical Support link in the app.
Check the Technical Support link in the app
Unless customers have a almost new device entitled for initial installation support - no joy.
Head to my.netgear.com from a web browser, login, head to support, and use Get Support on two for three different pages. There don't select a product - instead select I have a service, there select Insight and continue your luck. As of writing, Chat has a waiting time of 78 minutes, and the Call Support from is looping, broken for months, for almost half a year now. Don't know what Netgear IT does on their main job - plumbing or painting? Extreme disappointed about what should be Netgear support.
My SXR80 bought on 2023, app shows online support expired
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