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Forum Discussion
Kelvdon
Apr 27, 2026Guide
Since Insight update, the app does not show connected clients.
I have the same problem with SXR80. Insight 10.0.0 update (SXx80 firmware 4.3.4.300). Since Insight update, the app does not show connected clients. When I log on to the router (192.168.x.x) it shows...
- Jun 25, 2026
The app update 10.0.3 has fixed the clients not showing. However it has introduced a new problem of not being able to clear disconnected clients.
FURRYe38
Jun 25, 2026Guru - Experienced User
Any progress on this? Seems like there is a new app update that should resolve this.
Kelvdon wrote:I have the same problem with SXR80. Insight 10.0.0 update (SXx80 firmware 4.3.4.300). Since Insight update, the app does not show connected clients. When I log on to the router (192.168.x.x) it shows all the connected clients, so definitely an Insight issue. In the insight app under location>wifi, it shows 23 , under health>wireless it shows 7, but when you go to click through to see the clients, nothing shows. When you click through normally to device>connected clients, nothing shows. It is becoming annoying. Any help appreciated
- KelvdonJun 25, 2026Guide
The app update 10.0.3 has fixed the clients not showing. However it has introduced a new problem of not being able to clear disconnected clients.
- FURRYe38Jun 25, 2026Guru - Experienced User
Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡
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