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Solved
SXR50 router solid magneta
Since a couple of days (maybe since the latest Insight update on March 17th?) the LED bar on the router is solid magneta. Ans also "Basic", "Home" in the router's web interface says: "Internet Err...
Hmm, I cannot remember switching the cable <FRIT!ZBox modem to Orbi router> from WAN to LAN port in the Orbi router.
But when I switched it back to the WAN port in the Orbi router, both the magneta light and the error message disappear
See https://community.netgear.com/t5/Orbi-Pro-Beta/SXR50-Beta-firmware-4-3-0-139-bugs/m-p/2268610#M74
Hello Kevin,
I don't quite understand;
you mean to say that I should perform a factory reset, despite the fact that the error message is gone now, after I switched the cable between router en Orbi AP port from LAN to WAN? Please explain. Thanks!
Hello eljerjer,
Thank you for your post!
I thought that you switched the ports and it was still getting the error. Since the only thing that changed was the update then the thought is to factory reset the system so that it can clear all configurations and start on an empty slate. However, since the issue is gone there is no need to proceed with that troubleshooting path.
Best,
Kevin
Community Team
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