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Forum Discussion
DeadlyHifi
Oct 18, 2021Guide
SXR80 - Network drops on Voice/Video (zoom etc)
Hi all, I'm hoping you can help as I have a odd isue that is driving me mad - I don't even know for sure it's the router. I've been having periodic freezes on my zoom calls, Teams calls etc....
- Dec 29, 2021Hi all. I have solved the problem for me. I had the Orbi originally doing the pppoe - I've since switched this off and put it on to a router modem provided by the ISP. Since I've done that and the Orbi is no longer performing the authentication the problem is solved. I've no idea on why or how but that's the experience I've seen.
Thanks all.
DeadlyHifi
Nov 10, 2021Guide
Hey Bruce. Can you walk me through the steps please and I'd be happy to.
Thanks
DeadlyHifi
Dec 29, 2021Guide
Hi all. I have solved the problem for me. I had the Orbi originally doing the pppoe - I've since switched this off and put it on to a router modem provided by the ISP. Since I've done that and the Orbi is no longer performing the authentication the problem is solved. I've no idea on why or how but that's the experience I've seen.
Thanks all.
Thanks all.
- BruceGuoJan 04, 2022NETGEAR Expert
Nice to hear it. How did you find SXR80 was doing PPPoE re-auth so it caused network drops?
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