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Forum Discussion
SXR80 Can’t Obtain IP Reliably After Power Cycle
I just purchased the Orbi Pro SXK80 (comprised of the SXR80 and a single SXS80). Since I have owned it, I have been doing work on the house and have had to flip the breaker at least once a day. Thi...
I'm really curious here and perhaps I have to do more testing but do not want to rock the boat due to my initial experience. I too was not happy with this exact issue.
I upgraded from the residential AC3000 RBR50 to SXR80. During initial setup it took many reboots of the S33 modem and the SXR80 until I had WAN connectivity where the RBR50 came up with WAN on the first try.
Not sure if it's the 2.5Gb negotiation as this was the first time I have had 2.5Gb on both the Modem and Router. The Ethernet Cable is Cat6A and tested to be wired correctly.
| WAN | 2500M/Full |
It finally took but I am very concerned with upcoming summer storms and the SXR80 not automatically obtaining WAN without intervention.
This seems to be a similar issue I have, whenever I power down the router, circuit breaker, power outages or just unplug the router, when power is restored the router doesn’t seem to turn on. No light shows up on the status bar, stays black. To get it back to work I have to unplug device, wait a few minutes (5-10m) and the plug the device back. Then I see the status light blink white and everything is back to normal. It does get the correct internet connection at that point.
Anyone have similar issues? Any way to fix it?
Thank you,
Joao.
Anyone have similar issues? Any way to fix it?
Thank you,
Joao.
Yes. After hours with tech support I gave up. Sent it back for refund and bought a new unit and set that up all over again.
better, but this forum shows how many flaky issues remain.
- And with the new unit you don’t have this issue? Unplug and plug back, and the router starts correctly?
Yes, as simple as that for that problem.
others remain and I hope that firmware updates fix them versus making them worse. Netgear has for much more than a decade been my go to networking solution, but recently early adopters have become little more than beta testers. This product is 6 months old. We should be past this.
- apologies as it’s been a while since i checked in - i finally got to the point where i had to send these units back; basically never worked.
since netgear refused to claim the units i owned as defective, i repurchased the same exact model to give them a second chance (your welcome netgear). turns out i have never had an issue with these units - they’ve worked perfectly.
despite getting into calmer waters on my end, i feel strongly this thread needs to remain open. clearly others are experiencing similar issues, and customers should not have to go through the tumultuous experience i did to get up and running.
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