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Forum Discussion
SXR80 DHCP and Routing Issues
Recently my Orbi Pro has had random issues with DHCP and routing. Devices on wireless suddenly lose access to the Internet, even if they are on a reserved IP. If I disconnect and reconnect they get t...
Was your issue solved?
I’m facing the same thing. Almost 3 years flawless WiFi router. Now, I find my self using my phones mobile plan and hotspot more often then not. 😞
I’m facing the same thing. Almost 3 years flawless WiFi router. Now, I find my self using my phones mobile plan and hotspot more often then not. 😞
Have you guys tried downgrading the firmware and see if the issue will disappear? If not, I suggest you grab your router/satellite logs and debug logs, and open a support ticket with NETGEAR to report this issue.
Kind regards,
- A few days of back and forth with support, and today I got a call to troubleshoot. Murphy’s law is real, so when I shared my screen I only had one device with 169, my printer. The whole week I had multiple. He asked me to turn off the printer, wait a few minutes and turn it back on, guess what happened? It got the right IP. 😞
So for him, problem solved. For me, it might happen again. Let’s see.- The problem did happen again, was even worse then before. Support could not solve it, was escalated to level 3 support.
While waiting for level 3 I decided to change the 5G channel for my main wireless. Changes 3 times and then everything seemed to be more stable. Level 3 support suggested some things, and when I told them I changed the channel this was their response.
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Thanks for your update. Yes, it's most of the time the channel is the issue. This is due to some location with plenty of wireless noise and channel needs to be changed
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Posting this for future reference to whoever faces this issue. If you are getting 169 IPs, start changing the 5G channel until it stabilizes.
Thank you everyone for comments and suggestions
Joao.
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