SXR80 satellites both have lost connection, re-adding is not possible with strange behaviour

elbobbah
Tutor
Nov 04, 2024
Hi, same update here as to netgear support;

What I tried in the meanwhile is re-flashing latest firmware but this did not help.
Just performed a factory reset of the router by holding reset for 30 seconds while on power, 30 seconds without power, replugging it to power and keeping another 30 seconds.
After this I tried the re-synch proces.
It seemed all was working, however after 10 minutes, satellites back to magenta.
No connection with my macbook, even when next to the router.
Keep going from searching

to warning (no internet)

I have 2 vlans and wifi (normal and iot). It seems I can connect to the iot 2.4 and 5Ghz network (when next to the router) and have internet access.

Netgear insights show (like it did before) the 2 satellites in red.

Every component is in the same place as it has been for more than a year.

Summary:
- No connection to main wifi (from mac or windows device)
- Connection to wifi of iot is working (with internet access), when next to router
- Satellites lose connection after reset/resynch and turn magenta
elbobbah
Tutor
Nov 04, 2024
There is nothing wrong with the router/modem before the Orbi since the Orbi router has internet connection.
What I can see now (after reboot 100) is while being magenta, i can reach the satellites but they both have the same ip address... gets stranger and stranger.

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