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Forum Discussion
elbobbah
Nov 03, 2024Tutor
SXR80 satellites both have lost connection, re-adding is not possible with strange behaviour
I have already created a ticket for this, but maybe someone on the forum can also advise. This is what I have sent to Netgear: Today out of the blue I had no internet anymore on many of my devic...
plemans
Nov 04, 2024Guru - Experienced User
What modem/gateway is the router connected to?
solid magenta indicates either a backhaul issue or issues getting an IP address. If the router is having issues getting an IP address from the gateway, it could cause issues.
elbobbah
Nov 04, 2024Tutor
There is nothing wrong with the router/modem before the Orbi since the Orbi router has internet connection.
What I can see now (after reboot 100) is while being magenta, i can reach the satellites but they both have the same ip address... gets stranger and stranger.
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