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Forum Discussion
elbobbah
Nov 03, 2024Tutor
SXR80 satellites both have lost connection, re-adding is not possible with strange behaviour
I have already created a ticket for this, but maybe someone on the forum can also advise. This is what I have sent to Netgear: Today out of the blue I had no internet anymore on many of my devic...
elbobbah
Nov 04, 2024Tutor
Yes exactly the same. Are both up now and not going down again. Also have separate sets of devices connected, where before i could see the devices of the SXR in the SXS page.
Have a feeling something messed up the mac addresses by which they both registered the same way.
Very strange, since this all happened while just watching tv ...
FURRYe38
Nov 04, 2024Guru - Experienced User
Very odd for sure.
Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡
- elbobbahNov 05, 2024Tutor
Thanks man for following this thread.
All seems to be stable again. Very strange.- elbobbahNov 07, 2024Tutor
So 2 days later, back to the same problem.
Can connect to netgear insights, can connect to iot 2.4 and 5 networks and both satellites back to magenta, just out of the blue, both at the same time.This is getting really annoying.
Nothing seems to be wrong with internet connectivity.
Nothing seems to be wrong when connecting to iot 2.4 or 5.
Nothing seems to be wrong with cable connections.
Satellites and main network are just not synching/working.EDIT: I changed the iot 2.4 and 5 to be on the default VLAN. Since then, no longer able to connect to the wifi.
Can it be a vlan config problem?
How can I do a full factory reset?
Tried a few times but still, wifi network name stays the same, so reset is not done I think.- plemansNov 08, 2024Guru - Experienced User
Still don't know what modem/gateway the router is connected to
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