NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
SXR80 Satellites show as Offline
Firmware .122 and .124 broke the ability for the Satelites to share their UP status. The devices are all connected via Ethernet backbone and show correclty in the device list on the local site of the SXR80. Support sent me a replacement Router and this did NOT fix the issue. What is the point of having alerts about a network being UP if it shows it is always offline? My system runs behind a SonicWall and is in Access Point mode.
Suggesions?
Bruce
4 Replies
I'd check to see if your sonicwall was blocking some connection to the netgear servers that check online/offline status.
When I first installed my pi-hole, I was a little agressive with the blocking and it caused issues with a few devices reporting offline even though they weren't.
This system worked before the .122 and .124 Firmware update. Also the image shows that one of the Orbi Satelites works (which is the only once close to the main router) and the others don't show connected anymore eventhough they are all hard wired. I guess I just won't pay next year for the App and Monitoring since it doens't work anymore. I spent most of a Saturday on support and a new SXR80 was sent to me without sucess. Firmware is defective or something.
Have you tried updating to the latest firmware (V4.0.0.118)?
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
