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Forum Discussion
SXS80 2.5G LAN Ethernet Port 1 - Link speed limited to 1000 Mbps?
Hi, I am using a NAS (Synology DS1823xs+) that is connected via a CAT8 ethernet cable, from the NAS’ LAN 3 port (10GbE) to the LAN 1 port (2.5GbE) on a Netgear Orbi Pro 6 Satellite (SXS80) with the latest firmware (V4.2.3.102).
The link speed is reported as 1000 Mbps (rather than 2500, which is what I would expect to see) on both the NAS side (DSM network status), and on the Netgear Orbi Satellite side (when looking at the Insight page and hovering the mouse over the LAN 1 port for the satellite). I have tried using a different ethernet cable (CAT7), but get the same results - so I assume the cables aren't causing the 'problem'.
I cannot seem to find any settings in either Insight, or the "orbilogin.com" settings page that relates to the satellite LAN 1 speed. When chatting with Synology support, they suggested that I reach out to Netgear to see if there is a way to “force the 2.5gbps on the port” (referring to the LAN 1 port on the satellite). I have spent a couple of hours trying to troubleshoot this with Netgear over the phone - but so far I haven't made any progress.
Anyone here that have had similar problems with the 2.5GbE LAN Port 1 on the Orbi Pro 6 Satellite, and/or know how to fix it? I don't suppose trying the BETA firmware (4.2.1.106) might help? Thanks
EDIT: I just realised that the latest BETA firmware (4.2.1.106) seems to be older than the latest stable release (V4.2.3.102), so I doubt trying the BETA firmware would work. Unless the developers have a later BETA/NIGHTLY firmware release for SXR80/SXS80 that they would be able to share? DavidGo hnagaraju BruceGuo
39 Replies
According to the information in the field and the Syno marketing and documentation, the 10 GbE copper port is a 10GbE or 1 GbE port only, no indications from having MultiGig (2.5GbE and 5GbE) support. If in doubt, challenge Synology (often a little bit behind in hardware and networking when used to QNAP 8-) ).
Thanks for the reply, much appreciated. I had the same idea as you - but when I asked Synology tech support about this yesterday, I was informed that this particular model should also support 2.5G and 5G (despite those not being mentioned in the product documentation), which leads me to believe that the problem might have to do with the Orbi Satellite (rather than the Synology NAS, or the two CAT7/8 ethernet cables that I have tested)
Just to add to my previous reply - I had a quick look though the product manual (DS1823xs+) and found a table that would seem to indicate that 2.5G is supported (screenshot attached). So if the manual and Synology tech support are correct, then again I think the problem might be with the Orbi Satellite.
When I chatted with Netgear support earlier today, I was asked "What is a NAS?", and "How fast is your Internet speed?", so I am not sure I was connected to someone with a lot of expertise in the field. Hopefully some of the developers on the community forums can help figure out what is limiting the 2.5G LAN Ethernet Port 1 on SXS80 with my current setup. I would also be interested to hear from anyone that has actually managed to get Port 1 to work at 2.5G (this can be checked at https://insight.netgear.com/#/devices/orbi/summary, by hovering with your mouse over the LAN ports).
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