NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Orbi_ER
Nov 17, 2020Tutor
SXS80 Not Using VLANs
I have been slowly integrating the Orbi Pro SXR80/SXS80 into my network. I built everything out without the SXS80, in hopes that I could reconnect it later to sync all of the settings. But, I'm findi...
RaghuHR
Nov 17, 2020NETGEAR Expert
Hi Orbi_ER
Could you please share me your network topology with VLAN info will help us to narrow down your issue. Please share the debug logs by accessing https://<ip address of router>/debug.htm and click on start capture. Connect satellite and after few you can download the debug logs. Please upload into google drive and send me link via PM.
Thanks,
Raghu
Orbi_ER
Nov 20, 2020Tutor
Thanks RaghuHR!
I ran the debug logs, but after reviewing it and based on the amount of information that goes through in plain text (passwords, settings, etc.) I'm not too comfortable sending that along. Is there a specific portion that would help? My hunch is something along the lines of how the satellite processes VLANs.
In terms of network topology - the ISP provided router is connected to an device running Untangle, which is running multiple VLANs and serving as the DHCP server for each VLAN. The SXR80 is plugged into it and set as a trunk connection. From there, the 4 SSIDs on the SXR80 are each set to a different VLAN, which are working appropriately when no satellite is connected. Connections from wireless and wired devices are flowing to the intended VLAN networks.
The current SXR80 manual doesn't list any directions on how the wired backhaul operates, nor do I see any settings in the admin side. Is this an actual feature like was advertised? If I were to hardwire the connection between devices, would that be a viable solution until a future firmware update and are there any specific settings needed?
- schumakuNov 22, 2020Guru - Experienced User
Orbi_ER wrote:The SXR80 is plugged into it and set as a trunk connection.
The satellites are connected to ports configured similar to the SXR80 trunk? I would assume in AP mode, the router and the satellites are plain APs - so figure.
Orbi_ER wrote:The current SXR80 manual doesn't list any directions on how the wired backhaul operates, nor do I see any settings in the admin side.
YeZ - that's the discussion we had last week in chat.
Orbi_ER wrote:Is this an actual feature like was advertised?
Netgear does understand these Mesh systems as throw-in single network set-up. Already AP mode is vague nicely said (as we see from the docs...)
Orbi_ER wrote:If I were to hardwire the connection between devices, would that be a viable solution until a future firmware update and are there any specific settings needed?
This is certainly feasible. But of course, it can't be the idea the data does flow (especially for the satellites) twice over the network.
I don't know to much about the "legacy" Orbi, Orbi AX, and Orbi Pro systems in general, and even less on the Orbi Pro AX. The Orbi Pro AX (on a redesigned ar new platform) has introduced VLAN configurations capabilities.
If VLAN capable switches are in the play, there is more than just the VLANs config. On the "legacy" Orbi implementation models, it's mandatory to run STP (no RSTP, no MSP, ...) on the "managed" switches, on an STP ID 32768 (STP Default Priority) to allow the satellites to work over these wired backhaul.
But again, this isn't officially documented anywhere.
- schumakuDec 10, 2020Guru - Experienced User
Known issue confirmed over there -> https://community.netgear.com/t5/Orbi-Pro-WiFi-for-Small-Business/VLAN-Issue-on-Orbi-Pro-Wifi-6-Sattelite/m-p/2020304/highlight/true#M2686
- BruceGuoDec 21, 2020NETGEAR Expert
Hi All,
We will have fixed firmware in mid of Jan. Now we are testing it. If you wanna get beta firmware, please PM me.
Thanks
Bruce
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!