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Forum Discussion
JorgeV
Apr 02, 2022Aspirant
Unable to connect to SRS60 Orbi Pro
I used a RSS60 system with a main router and two satellites for two years, 2019-2020, just after the pandemic. Then we left the office for several months and suddenly my Orbi system stop working. I d...
schumaku
Apr 02, 2022Guru - Experienced User
Try the ubiquitous tftp recovery
https://kb.netgear.com/000059633/How-do-I-upload-firmware-to-my-NETGEAR-router-using-a-TFTP-client-on-Microsoft-Windows
https://kb.netgear.com/000059634/How-do-I-upload-firmware-to-my-NETGEAR-router-using-TFTP-from-the-Microsoft-Windows-Command-Prompt
https://kb.netgear.com/000064624/How-do-I-upload-firmware-to-my-NETGEAR-router-using-TFTP-on-Apple-macOS
SRS60 might be the correct model.
https://kb.netgear.com/000059633/How-do-I-upload-firmware-to-my-NETGEAR-router-using-a-TFTP-client-on-Microsoft-Windows
https://kb.netgear.com/000059634/How-do-I-upload-firmware-to-my-NETGEAR-router-using-TFTP-from-the-Microsoft-Windows-Command-Prompt
https://kb.netgear.com/000064624/How-do-I-upload-firmware-to-my-NETGEAR-router-using-TFTP-on-Apple-macOS
SRS60 might be the correct model.
JorgeV
May 10, 2022Aspirant
Thank you very much for the reply and the suggestion, schumaku. After contacting Netgear support, they determined that my router was dead but still within warranty, so I applied for a replacement. I have a new router and now everything is working fine. I didn't have the opportunity to try your solution.
Thanks anyway!
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