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Forum Discussion
NemoNeil
Apr 28, 2022Guide
VLAN Configuration when you have a Switch in your Network?
Hi I have the SXK80 Router and Ethernet Port 1 is connected to Modem(Internet) which has default VLAN 1 assigned and Ethernet Port 2 is connected to a 4 port switch and configured to VLAN 2. Port 3...
JeraldM
May 16, 2022NETGEAR Employee Retired
Hi Mstrbig,
Just to clarify, the cameras cannot establish a connection whenever they're connected to the default VLAN or the IoT VLAN?
If that would be the case, did this issue occur when you updated the system with the beta FW?
Regards,
JeraldM
NETGEAR Community Team
Mstrbig
May 16, 2022Master
JeraldM wrote:Hi Mstrbig,
Just to clarify, the cameras cannot establish a connection whenever they're connected to the default VLAN or the IoT VLAN?
If that would be the case, did this issue occur when you updated the system with the beta FW?
Regards,
JeraldM
NETGEAR Community Team
IoT VLAN. No, I had the same issue before the beta. All other devices work great. All Echo devices, 3rd party smart devices, TVs, Amps, Lights, etc. However, the cameras show up in the GUI with the proper IP address and good signal, but will not produce video on any PC, App, etc. I tried to achieve it on multiple WIFI networks and hard line.
- JeraldMMay 17, 2022NETGEAR Employee Retired
Hi Mstrbig,
Just would like to add a couple of questions:
- Are the cameras only on the IoT VLAN? That is, are the other devices you mentioned on another VLAN or also on the IoT VLAN?
- What happens when we move one of the cameras to one of the other VLAN profiles or even the default one? Are you able to ping that camera?
- What brand is the camera?
- Have you also tried unchecking Disable IGMP Proxying located on ADVANCED > Setup > WAN Setup?
Regards,
JeraldM
NETGEAR Community Team
- MstrbigMay 17, 2022Master
JeraldM wrote:Hi Mstrbig,
Just would like to add a couple of questions:
- Are the cameras only on the IoT VLAN? That is, are the other devices you mentioned on another VLAN or also on the IoT VLAN?
- What happens when we move one of the cameras to one of the other VLAN profiles or even the default one? Are you able to ping that camera?
- What brand is the camera?
- Have you also tried unchecking Disable IGMP Proxying located on ADVANCED > Setup > WAN Setup?
Regards,
JeraldM
NETGEAR Community Team
I created a separate VLAN for the cameras. No other devices are on it. I tried just 1 camera.
Moving a camera does not help. Unless the camera is on the default VLAN, there is no video, no pinging, etc.
Cameras are sv3c and work absolutely flawlessly.
Unchecking Disable IGMP Proxying does not help
Tom
- JeraldMMay 18, 2022NETGEAR Employee Retired
Hi Mstrbig,
It's most likely that we'll have to open a support case to further assist you on this issue.
That being said, please also get the debug logs from the router and satellite.
You can access it by going to https://<ip address of router/satellite>/debug.htm.
Afterwards, please send the debug logs via PM.
Regards,
JeraldM
NETGEAR Community Team
- BruceGuoMay 18, 2022NETGEAR Expert
Hi
We won't discuss beta firmware here to mix up things. Please create a post in beta board.
Also, please PM me your router and satellite debug file.
If the a device doesn't keep sending traffic, it would not show in the attached device page.
Please try ping the device to see if it shows up.
Bruce
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