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Forum Discussion

Aspirant

Jun 25, 2020

AC1750 armor renewed 6 months early

I purchased netgear armor in January. It’s set to expire January 2021. I got email today to thank me for purchase netgear armor with an expiration date of 6/25/2021. Does anyone know what happened.

NETGEAR Employee Retired

Jun 26, 2020

Hi GailNighthawk,

Welcome to the community! May you send me a private message with your email address and serial number for us to check further.

Thanks,

Christian

Aspirant

Jun 26, 2020

Serial number

peter2873
Initiate
Jun 28, 2020
I'm guessing it must have been a mass mailing as i received the same mail and i haven't had my netgear plugged in for months. No money taken so i guess no harm done.
- GailNighthawk
  Aspirant
  Jun 28, 2020
  Thanks!
  - Christian_R
    NETGEAR Employee Retired
    Jun 29, 2020
    Hi GailNighthawk,
    
    Thanks for confirming. We are of Armor emails that were sent in error and we have posted a thread in the community. Please note that no changes should reflect on your account.
    
    https://community.netgear.com/t5/NETGEAR-Armor/Armor-Email-Sent-in-Error-on-June-26-2020/m-p/1936981
    
    Christian