NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Armor blocking my IP cameras
I use amcrest cameras to monitor my home and use the orion app at work to watch over everything while I am gone. I use the routers IP and assign each IP camera a port for access. Armor is blocking all my cameras as of today. I went through the app to unblock the cameras but I can't seem to get the cameras back online with the orion app. If I disable Armor, they all come online.
Is there a way to just remove all the blocks and start over? There are so many entries from attacks over the past month, I can't find which blocks to release. My cameras are named. Example, frontdoor. If I release all block related to frontdoor, it's still not viewable unless I totally disable Armor. This software is lacking some controls and is frustrating to use. I ready that to clear all blocks you need to factory reset your router. There's too much customization in my router to do that.
any solutions? because I feel like I've looked at all the entries in armor over the last 30 days and can't seem to find the actual block. And I have a bout 6-8 cameras offline because of this software.
3 Replies
use the orion app at work t
There appear to be several "orion" apps connected with cameras. Which specific app is this?
Is it safe to assume that these Amcrest cameras are "stand-alone"? i.e. not connected to an NVR?
Amcrest appears to have apps to view cameras. Do any of the Amcrest apps function? (I have several brands of video cameras operational, and all of them feature an 'app' that works by connecting to the vendor 'cloud', where each camera has opened a connection to the cloud. No need to forward ports, remember which port goes with which camera, etc.
You are correct. Amcrest has an app called Amcrest view pro. It does not work well with my cameras that are of higher resolution. And that app does use the cloud to communicate with the cameras when you register each camera via its serial number. Because that app is slow, I elected to download the Orion app. That app does not have serial number registration capability. It will let me register each of my cameras via IP address of the router and I did assign each IP of the Camera a specific port. So for instance I can access my cameras via IP Address, xxx.xxx.xx.xxx:9090. Port 9091, etc. I register those cameras in Orion that way but can also go to my home IP address and put each port number in to access each camera respective to that port. What I have found is that each of my cameras go under some sort of Bot scan and Armor has blocked some external IPs. But it's also blocking the cameras from accessing the vis web browser and port or through the Orion app unless I disable armor on the router. When I do that, they all come online and I can access via web browser or Orion. So I assume that all my ports I've assigned my cameras are getting blocked. I can assign each camera a different port and the do come online again, regardless if Amor is on or off. I just have so many entries over the past 30 days, I can't determine which logged entry is actually blocking my cameras. I wish there was just a reset to remove all the blocks and let the system start over and block future attacks. Today, I resorted to disabling armor while at work so my cameras would come online in Orion. When I got home, I enabled Armor. And BTW, all cameras work at home with Armor on. I have orion configured with Local IP of the cameras and port numbers instead of my External Router IP. My Camers are connected to an NVR as well. But the config in the NVR is direct local IP. I cannot access the NVR externally either with Armor enabled. It also has a port number I can access it from a web browser or Orion App. Link to the app https://support.amcrest.com/hc/en-us/articles/21639367261197-Amcrest-Orion-Surveillance-Software would be nice if the Orion app just registered the cameras with serial number and through their cloud but after speaking with Amcrest support in Houston, it does not support this like the Amcrest survellance pro app. Also, My iphone amcres app works......because those cameras are added via serial number and cloud connections. So the issue is that Armor is blocking local ports. I Do have all ports forwarded in the router to the specific IP of the camera and the port it is using.
Does any of this help by chance? Armor Help and Information FAQ | NETGEAR Communities
