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orbi ios
8 TopicsArmor VPN is blocking mail
RBE771v2 orbi Apple systems I have tons of Armor questions but I'll stick to the most important for now. Why does the VPN block my mails on my laptop but does not on my phone. The laptop error says "the default port timed out". If I turn off the VPN then all the mail comes back. If there a manual or instructions somewhere that explains Netgear Armor. It has quite a bit of conflicting info in the apps. Example: in the orbi app security & support tab it says "Armor Active". I select the tab and Armor Plus opens. it tells me Armor is protecting ## devices in my network. Below that tells me your network is protected and just below that 0 devices with Armor app installed. That makes no sense!Solved94Views0likes8CommentsArmor cannot reflect to Orbi App
I have purchased the Armor plus service and assign to my Orbi. I can see my subscription in below page. https://my.netgear.com/contracts.aspx However my orbi iOS app cannot reflect the "security" tile and showing "Expired - Renew Armor Now" How to resolve it? iOS app version 2.51.0.37Solved383Views0likes4CommentsTransfer Armor plus to new router
Had Netgear Orbi for 5 years and paid Armour service. Recently bought new router to replace this, however you cannot transfer the Armor plus to the new router. Customer Support does not help and tells me we are escculating the request for days, the same thing they keep saying and they never will complete the request to tranfer the "paid" subscription. generally there is no support outsie of AI or someone telling you on the phone the samething. They do not assist and give you the run around. now i have paid for a service and a expensive router that i cannot use and obviously cannot get any support.901Views0likes7CommentsOrbi AX4200 Trying to Activate Armor getting "Failed to Subscribe"
I'm on the latest firmware and am using the most up to date version of the APP on my IPhone but it will not let me activate Armor. Tried doing it via the web portal but don't see the option. Have tried rebooting my phone and the router with no success. Any other ideas on how to activate it, note I've not used it before. ThanksSolved553Views0likes3CommentsCannot connect to Robot Vacuum after Armor Plus subscription
Hello, Yesterday I have subscribed to Armor Plus for my Orbi WiFi Mesh RBR760. I am now unable to manage / start any of my home robot vacuum cleaners. When I want to see the maps I get an error "data acquisition failed". If I disable Netgear Armor it doesn't fix the problem. I need to uninstall the app from my devices (iphone and ipad) to be able to manage the robot vacuums again. Any idea what's going on? Many thanks for your help.Solved343Views0likes7CommentsArmor blocking my IP cameras
I use amcrest cameras to monitor my home and use the orion app at work to watch over everything while I am gone. I use the routers IP and assign each IP camera a port for access. Armor is blocking all my cameras as of today. I went through the app to unblock the cameras but I can't seem to get the cameras back online with the orion app. If I disable Armor, they all come online. Is there a way to just remove all the blocks and start over? There are so many entries from attacks over the past month, I can't find which blocks to release. My cameras are named. Example, frontdoor. If I release all block related to frontdoor, it's still not viewable unless I totally disable Armor. This software is lacking some controls and is frustrating to use. I ready that to clear all blocks you need to factory reset your router. There's too much customization in my router to do that. any solutions? because I feel like I've looked at all the entries in armor over the last 30 days and can't seem to find the actual block. And I have a bout 6-8 cameras offline because of this software.421Views0likes3CommentsArmor Help and Information FAQ
For users needing help and information regarding Armor: NETGEAR Armor Protect Your Family and Your Home Network from Cybersecurity Threats https://www.netgear.com/home/services/armor/ https://armor.netgear.com/ What are the features of NETGEAR Armor? https://kb.netgear.com/000059435/What-features-does-NETGEAR-Armor-offer How do I start a subscription for NETGEAR Armor: https://kb.netgear.com/000059444/What-is-the-available-subscription-plan-with-NETGEAR-Armor Prerequisites and What Products support Armor? https://kb.netgear.com/000059437/What-are-the-prerequisites-to-use-NETGEAR-Armor https://kb.netgear.com/000061281/Which-products-support-NETGEAR-Armor How to Use and Activate Armor: https://kb.netgear.com/000059442/How-do-I-activate-NETGEAR-Armor-using-the-Nighthawk-app https://kb.netgear.com/000060582/How-do-I-activate-NETGEAR-Armor-on-my-Orbi-router https://kb.netgear.com/000060247/How-do-I-activate-my-NETGEAR-Armor-subscription-using-an-activation-code Armor Subscription Update Information: My payment method needs to change, how does one update their payment method for auto-renewal of my armor subscription? Enter or update details by browsing on the to this link: https://accounts.netgear.com/account Then you can edit your card payment details. Help with your subscription service? https://kb.netgear.com/000063635/How-do-I-get-help-with-my-NETGEAR-subscription-service How do I unblock URLs in NETGEAR Armor? https://kb.netgear.com/000061715/How-do-I-unblock-URLs-in-NETGEAR-Armor Armor Support Information and Help: https://kb.netgear.com/000061809/I-get-an-error-when-I-try-to-activate-NETGEAR-Armor-what-do-I-do https://kb.netgear.com/000062125/Why-didn-t-I-receive-an-activation-code-after-purchasing-NETGEAR-Armor-from-the-NETGEAR-Store https://kb.netgear.com/000059445/How-do-I-subscribe-to-NETGEAR-Armor-after-my-free-trial-expires https://kb.netgear.com/000059447/Can-I-add-more-than-one-router-to-my-NETGEAR-Armor-subscription https://kb.netgear.com/000059446/How-do-I-cancel-my-NETGEAR-Armor-subscription For additional help and information regarding Armor, please contact NetGear support: https://my.netgear.com/support/contact.aspx To get a hold of support for subscriptions services like Armor/Circle, click on "MyNetgear" at the top. Register an account (or login) and then the device. From there you can start the support process. Click on: My Support---->Contact Support---->Get help with my subscription service Thank you.13KViews2likes2Comments