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Orbi AX4200 Trying to Activate Armor getting "Failed to Subscribe"
I'm on the latest firmware and am using the most up to date version of the APP on my IPhone but it will not let me activate Armor. Tried doing it via the web portal but don't see the option.
Have tried rebooting my phone and the router with no success.
Any other ideas on how to activate it, note I've not used it before.
Thanks
What Orbi model is this? RBK750 series?
What FW version number is loaded on the system?
What iOS version is on the phone?
What Orbi app version number is on the phone?
Be sure to disable any MAC Address randomizers on phones and pads while at home:
NETGEAR Mobile Applications and Android/Apple/Windows Devices FAQ | NETGEAR CommunitiesCheck on the Armor information for support and additional information regarding requirements:
Armor Help and Information FAQ | NETGEAR Communities
Make contact with NG support regarding activation help.
3 Replies
What Orbi model is this? RBK750 series?
What FW version number is loaded on the system?
What iOS version is on the phone?
What Orbi app version number is on the phone?
Be sure to disable any MAC Address randomizers on phones and pads while at home:
NETGEAR Mobile Applications and Android/Apple/Windows Devices FAQ | NETGEAR CommunitiesCheck on the Armor information for support and additional information regarding requirements:
Armor Help and Information FAQ | NETGEAR Communities
Make contact with NG support regarding activation help.
Thank you was able to Chat with support, they let me know I had already done the trial, that is why it was not working.
Ok, thank you for letting us know.