Armor plan not avail on RBR50

Question

I cannot subscribe to a new armor subscription for my older RBR pls help. Getting DOS and man to man flooDs.

plemans · Answer

what firmware version are you on?&nbsp;
&nbsp;
It should support armor.&nbsp;
Which products support NETGEAR Armor? | Answer | NETGEAR Support
&nbsp;
To get a hold of support for subscriptions services like Armor/Circle, click on "MyNetgear" at the top. Register an account (or login) and then the device. From there you can start the support process. Click on: My Support----&gt;Contact Support----&gt;Get help with my subscription service

LawrenceNg · Answer

I’m on v 2.7.4.24

KevinLiT · Answer

Hello LawrenceNg,&nbsp;I understand that you are having difficulties subscribing to a new armor subscription.&nbsp;plemans is correct, your RBR50 supports NETGEAR Armor.&nbsp;What is happening when you try to subscribe to a new subscription?&nbsp;Best,KevinCommunity Team

LawrenceNg · Answer

So in the app Orbi app I click onto security which is saying expired - renew armor now. When I click on that it takes me to the next page where it says&nbsp;The plan is not available on the bottom of the screen it reads annual payment with a line across it. You can’t click on anything here&nbsp;

KevinLiT · Answer

Hi LawrenceNg,
&nbsp;
Please check your PM.&nbsp;
&nbsp;
Best,
Kevin
Community Team

Forum Discussion

Armor plan not avail on RBR50

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