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Forum Discussion

BeachSnoopy's avatar
BeachSnoopy
Aspirant
Dec 12, 2023

Armor removal

So I don’t see many replies to anything, but how does one remove the Armor service? Just need to call? We have had issues since install and don’t have 6 hours to spend on the phone w a service guy to fix, just remove it.

2 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Dec 15, 2023

    With in the Orbi or Nighthawk app, you can disable it. 

    To stop the subscription, you'll need to contact NG support or try here:

    https://community.netgear.com/t5/NETGEAR-Armor/Armor-Help-and-Information/td-p/2211063/jump-to/first-unread-message

     

    To remove it from a router, you'll need to factory reset the router and setup from scratch and use a wired PC and web browser to set it up. Avoid using the mobile apps to set up the router as they may re-enable Armor during the setup routine there. 

    • BeachSnoopy's avatar
      BeachSnoopy
      Aspirant
      Dec 15, 2023

      And why is this so invasive and not allow you to control? I’m not crazy Facebook, but since I did this I can hardly even check Facebook or my car pages…like this Netgear deal is blocking me???