I just installed a Nighthawk system yesterday. I got a couple of scan result messages about devices I dont have. What's that about?

Hello 87corvette, You may remove the devices using the Nighthawk app in the device manage settings. Also, if you recently purchased the device, you may contact our support team for assistance using the link below. https://www.netgear.com/support/contact.aspx Regards, Christian

Armor scans devices I don’t have.

3 Replies

Christian_R
NETGEAR Employee Retired
May 06, 2021
Hello 87corvette,

Welcome to the community! Are you able to remove those unknown devices. If so, does Armor still scan the devices?

Thanks,

Christian
- 87corvette
  Aspirant
  May 06, 2021
  I'm not sure if I can remove them or not since I just bought and fired up the system yesterday. Why would Armor thell me it scanned devices I dont have. That's the larger question.
  - Christian_R
    NETGEAR Employee Retired
    May 07, 2021
    Hello 87corvette,
    
    You may remove the devices using the Nighthawk app in the device manage settings. Also, if you recently purchased the device, you may contact our support team for assistance using the link below.
    
    https://www.netgear.com/support/contact.aspx
    
    Regards,
    
    Christian

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Armor scans devices I don’t have.