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Forum Discussion

PermWaves's avatar
Feb 07, 2022

Armor Security cancel renewal

Last year I purchased a RAX45 and a one-year subscription to Armor Security.  It is set to auto-renew on 3/8/22.  

 

Last week I purchased an Orbi system that had a one-year subscription to Armor Security and has successfully activated.

 

When I go to mynetgear.com account I can see my devices, but don't see where I can cancel the auto-renew of that older subscription.

 

 

5 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    Usually you cancel it through the app. 

    It used to be under:

    1. Tap settings/home icon at top left of nighthawk app

    2. Select "Add Ons"

    3. Select "Security"

    4 Toggle off "Auto-Renew"

    • PermWaves's avatar
      PermWaves
      Tutor

      When I purchased the new Orbi system, I deleted the Nighthawk app from my iphone.

       

      Is there any other way of doing this?

      • plemans's avatar
        plemans
        Guru - Experienced User

        You should be able to re-add the nighthawk app.