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Forum Discussion
PermWaves
Feb 07, 2022Tutor
Armor Security cancel renewal
Last year I purchased a RAX45 and a one-year subscription to Armor Security. It is set to auto-renew on 3/8/22.
Last week I purchased an Orbi system that had a one-year subscription to Armor Security and has successfully activated.
When I go to mynetgear.com account I can see my devices, but don't see where I can cancel the auto-renew of that older subscription.
5 Replies
- plemansGuru - Experienced User
Usually you cancel it through the app.
It used to be under:
1. Tap settings/home icon at top left of nighthawk app
2. Select "Add Ons"
3. Select "Security"
4 Toggle off "Auto-Renew"
When I purchased the new Orbi system, I deleted the Nighthawk app from my iphone.
Is there any other way of doing this?
- plemansGuru - Experienced User
You should be able to re-add the nighthawk app.