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Forum Discussion

tso533's avatar
tso533
Aspirant
Jun 06, 2026

Armor Subscription charged twice

hi just discovered a charge on my PayPal account for an Armor renewal that I already made back in May? Seems like they like to charge you again even if you have already renewed. Its the weekend so you can't speak to anyone and it seems impossible to raise a case for this on the website?

Looks like I have auto renewal active on this account, can't seem to change that on the Netgear website?
But in 2026 you would think some logic would be in play to see that the account was active until 2027 and not to charge me for it again?

I will raise a case with Paypal,
but any advice on this would be good

 

cheers

-tso533

1 Reply

  • StephenB's avatar
    StephenB
    Guru - Experienced User

    The service is provided by BitDefender, so try reaching out to them here:

    • https://www.bitdefender.com/consumer/support/get-help-netgear/