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Forum Discussion
"Armor" suddenly turned itself on?
I've had a Orbi 370 system for a few weeks now, everything has been working fine, suddenly a site I regularly access is now "blocked" because "Armor" got switched on somehow and decided it was danger...
And there's no way to turn it off through the web interface?
You can cancel via my.netgear.com
And you can suspend Armor from the web ui:
Both of these are wrong. The there is no "cancel subscription" button in the "services" section because it looks like I have a "trial" that started itself without asking me when I signed up for "my netgear" (which I guess is my big mistake here).
and that 2nd link says nothing about using the webUI. I shouldn't need to install an app to access this function, the fact that netgear specifically left this out of the webui as a way to force me to install the app is ridiculous. I'm sick of downloading apps.
and that 2nd link says nothing about using the webUI
Sorry, my bad... I've never opted into Armor, so not something I've needed to do myself.
I agree that all the controls should be in the web ui.
yeah it's not great. I filed a support case and it's been "escalated" so I'm supposed to hear back in a few days but I don't think I can wait that long tbh. Thanks for at least trying though.