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Forum Discussion
Bought an RS700, and I got the Armor Plus subscription for a year
Same Issue here. Bought an RS700, and I got the Armor Plus subscription for a year, then upgraded months later to a
Orbi 9 WiFi 7 Router (RBE971v2).
The webpage won't allow transfers, NG doesn't respond to chats or phone calls.
They just asked me to fill out a survey, not good timing for them.
2 Replies
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Something that you'll need to contact NG support about. All that is beyond forum help.
https://my.netgear.com/support/contact.aspx
https://www.netgear.com/support/contact.aspx
Then clicking on "Get answers about NETGEAR products before I buy" then clicking on "Networking for Home" then "Chat with us".
Please reach out to NETGEAR support 1-888-638-4327 / 1-888-NETGEAR
Good Luck.
Hello TheTock,
Welcome to the NETGEAR COMMUNITY!
I understand that you are having issues with the transfer of your Armor subscription from your RS700 to your RBE971 Orbi mesh system.
I would like to take this opportunity to personally endorse this issue to our experts for further analysis. Please monitor the email you have on file for contact attempts from our experts.
No further actions are required by you at this time.
We thank you for your continued patronage.
Best,
Kevin
NETGEAR Team
