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Forum Discussion
downsc
Apr 01, 2019Initiate
How to disable / deactivate Armor on RBR50?
Hey team,
I've enabled Armor on my Orbi RBR50 but decided I no longer wish to use it, is there a way to remove it without needing to factory reset the entire device
Southy
Jul 18, 2019Tutor
This is NOT a fix. Despite it being toggled to "off" it is very much still on and hobbling my use of sites. It completely blocks the use of the App Store on ipad. I can no longer download any apps without first disconnecting from the Orbi mesh and connecting to a wifi hotspot on my android phone. I will box this damned thing up tomorrow if a fix can't be offered. How can a company be so bloody negligent, shafting its customers with what amounts to little more than malware. Unable to use Tidal on Sonos, unable to download apps on Apple, unable to access perfectly safe sites unless I switch to a wifi hotspot. Netgear, are you having a laugh?
- DexterJBJul 19, 2019NETGEAR Moderator
- tingrassiJul 19, 2019Aspirant
I'm having the same problem with web sites and connecting a new ps4. Can you help me remove the Armor please.
- SouthyJul 20, 2019Tutor
Thanks Dexter for the rather pointless private message. There's no point sending a message offering help if Netgear ignore both my replies giving my telephone number and e-mail address as requested. What is the phone number for tech support?
- pizza_pabloJul 29, 2019Apprentice
Why is there no way to whitlist a URL?! Why is there no straight forward avenue to uninstall Armor?! Why is it so difficult to find the OFF button for Armor and does it even actually turn it off?!
- DexterJBJul 30, 2019NETGEAR Moderator
Hi pizza_pablo, welcome to the community! The link below allows you to submit a URL to Bitdefender for whitelisting.
https://www.bitdefender.com/submit/
Also, here is the link for the steps on how to enable/disable Armor.
Dexter