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Forum Discussion
dschio
Sep 26, 2025Follower
I did not ask for and do not want Armor
I have been using Netgear routers for a long time, but my most recent purchase of a Nighthawk RAXE300 apparently came with and installed "Armor". I did not ask for this, and I do not want it. It is preventing me from accessing web pages that I need to access, and frankly it is none of Netgear's business to get in my way. I can see from other postings that it can be disabled with the "app", but the app does not work on my iphone. I can not and will not upgrade the phone just to disable an feature on the router that I did not ask for in the first place. So how do I get rid of this exceptionally intrusive bug from my router?
This is how companies lose loyal customers.
1 Reply
- FURRYe38Guru - Experienced User
So if you don't want it then you can factory reset the router and setup from scratch with a PC and web browser:
https://kb.netgear.com/22697/How-do-I-install-my-NETGEAR-router-using-the-router-web-interface
Do not use NH app to set it up.
You can adjust Armor for sites to allow as well:
Armor Help and Information FAQ | NETGEAR Communities
What is not working on the iphone with the app? Not loading or what is not working on the iphone? Iphone model #? What iOS version is on the iphone?
NH app is working on my iphone 12 Pro max.
Try the NH app on a different device, Android or different Apple device.