I was charged 52.99 for the reactivation

Question

I was charged 52.99 for the reactivation, but it has not happened. My subscription expired. I have had luck deleting the Armour App and reinstalling it. I have done a hard factory reset. It all comes back with another year of Armour for free, from that date. The customer service is terrible . They create a case then forget about it.

plemans · Answer

Customer serivce isn't good anywhere sadly. But they're the only ones who can fix it for you.&nbsp;
&nbsp;

DarrenM · Answer

Hello Bosco&nbsp;
&nbsp;
You will need to contact our support team, who will be able to get this activated or refunded for you netgear.com/support/contact/
&nbsp;
DarrenM

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I was charged 52.99 for the reactivation

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