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rohese's avatar
rohese
Aspirant
Sep 01, 2019

Mac OS AND GENIE

I am running MacOS Mojave 10.14.6 and the latest version of Netgear Genie which keeps crashing.  I have tried a re-install to no avail any suggestions?

5 Replies

  • DexterJB's avatar
    DexterJB
    NETGEAR Moderator
    Sep 03, 2019

    Hi rohese, welcome to the community! Are you getting an error message during the process? If so, please provide a screenshot of the error. Also, please make sure you provide the necessary permissions to the app during the installation process.

     

    Dexter

    • rohese's avatar
      rohese
      Aspirant
      Sep 06, 2019

      Screenshot should be attached.

       

      Many thanks

      • DexterJB's avatar
        DexterJB
        NETGEAR Moderator
        Sep 09, 2019

        Hi, thanks for providing the additional info. This has been reported to the engineering team and is being worked on.

         

        Dexter