NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
My "Access Control" also disappeared
My "Access Control" also disappeared . The area where it was previously disappeared. It said this was controlled by the Nighthawk App. I did not see how. They created a Case but never solved the prob...
What NG product router model do you have?
Anytime Access Control is not seen on a routers web page, means that the NH app and Smart Parental Controls which is maintained and used at the NH app level. Thus gets removed from a routers web page.
If you don't wish to use the NH app or SPC, then you can factory reset the router and setup from scratch using and PC and web browser and then after that completes, Access Controls should be seen on the routers web page: https://kb.netgear.com/22697/How-do-I-install-my-NETGEAR-router-using-the-router-web-interface